Support Center

Get help with our website, digital services, and mobile applications published by YICHAIN INTERNATIONAL CO., LIMITED.

How to contact support

Business Email: wang@yichaininternationalco.site

Business Phone: +1 304 881 8352

We aim to respond within 2 to 5 business days. Please include your app name (if applicable), device model, OS version, and a clear description of the issue.

Common topics

  • Account or profile assistance for supported apps
  • App functionality and troubleshooting
  • Privacy questions and data requests
  • Data deletion and account removal requests

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Before you write

  • Confirm you are contacting us about a product published by YICHAIN INTERNATIONAL CO., LIMITED
  • Do not send passwords or full payment card numbers
  • For legal notices, use wang@yichaininternationalco.site

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